Shipping Policy
Order Processing:
Orders are processed within 1-3 business days. For custom or special orders, additional processing time may be required.
Shipping Method:
All orders are shipped using a flat rate shipping method, ensuring a consistent shipping cost regardless of the size or weight of your order.
Flat Rate Shipping Details:
A single flat rate fee of $150 applies to all orders. This fee covers standard shipping services.
Delivery Time:
Standard delivery for flat rate shipping is 5-7 business days within the contiguous United States.
Free Shipping:
Free shipping is available for orders over a specified amount, which will be indicated at checkout. Free shipping applies only to standard delivery services.
International Shipping:
Currently, we do not offer international shipping. Orders can only be shipped within the contiguous United States.
Oversized Items:
Oversized items, such as golf carts and large accessories, are eligible for flat rate shipping. These items are shipped via freight carriers, with delivery typically taking 7-10 business days.
Tracking Your Order:
Once shipped, you’ll receive an email with tracking information. You can track your order through the shipping carrier’s website using the provided tracking number.
Damaged or Lost Shipments:
If your order arrives damaged, contact customer service within 48 hours. For lost shipments, reach out to customer service to initiate an investigation with the shipping carrier.
Contact Us:
For questions regarding shipping, please contact our customer service team at support@ultimategolfrides.com or +1(469) 209-1682.
This flat rate shipping policy ensures simplicity and transparency for our customers. Please feel free to contact us if you have any questions or need further assistance.